🛠️ Troubleshooting

Answers to some common questions with troubleshooting guides

Troubleshooting Widevine

If you are having issues playing media in Wavebox, it could be that the Widevine plugin hasn't downloaded in the background.

🛠️ Troubleshooting guide: Fixing "virus scan failed" error in Chromium browsers.

If you are having an issue with downloading files in Chrome, Brave, Edge, Wavebox and other Chromium browsers, here are some steps to try and resolve the issue.

Performance Troubleshooting Guide

Wavebox slowdown? That should not be happening. Here are some simple steps to fix it quickly.

Enable Notifications on macOS.

How to fix notifications not showing on macOS.

🛠️ Troubleshoot Slow Gmail Performance

Troubleshoot common issues that can cause Gmail to slow down.

Linux Installation

What to do if you get a no usable sandbox error on Linux

Antivirus Software

If you find yourself with a message from your Antivirus about a new version of Wavebox there are a few things to do.

Reauthenticating Google Workspace (Gmail) Accounts

Google Workspace app accounts, by default, will ask users to re-authenticate every two weeks.

Granting Access & Permissions

Some apps need extra permissions to work in Wavebox. Here are some more details.

Help Guides, Support & Feedback

Need help getting setup? Want an extension to your trial? Need to report a bug? Then contact our support team to get help straightaway.