Microphone & Camera Permissions

When trying to access the camera and/or microphone from an app for the first time, a dialog box appears, prompting you to give Wavebox permission to use them. Just follow the steps to allow Wavebox access.

You can check settings here:

macOS Privacy & Security

• Open macOS System Preferences > Security & Privacy
• Click the privacy tab
• Ensure that Wavebox has both Camera and Microphone permissions
• Restart Wavebox

Windows Privacy & Security

• Start   > Settings  > Privacy & Security > Camera
• Start   > Settings  > Privacy & Security > Microphone.

Troubleshooting

• Camera and microphone not working in an app. Ensure the app has permission to use the camera & microphone.

• Navigate to the app in any tab.
• Click on the site settings button to the left of the address bar
• Ensure that Camera & Microphone permissions are both toggled ON.
• Reload the app.

Troubleshooting Camera Access for Google Meet

You must allow camera access the first time you join a meeting.

1. In Wavebox open meet.google.com.
2. Join a video meeting.
3. In the address bar, click Camera.
4. Turn on Camera.
5. Click Allow on every visit.

Check your site permissions for Wavebox

1. Open a new tab and enter wavebox://settings/content/camera
2. Under "Default behavior," select "Sites can ask to use your camera"
3. If you've allowed camera access for Meet before:
   1. Under "Allowed to use your camera," next to "https://meet.google.com:443," click Delete.
   2. Next to "https://meet.google.com:443," click Expand
   3. Under "Permissions," click "Camera" > "Allow camera access"

Allow camera access in Windows

1. On your computer, click Start > Settings
2. Select Privacy & Security > Camera
3. Turn on Camera access > Allow apps access your camera

If those don't work

1. Try a full machine restart
2. Try another browser, does the camera work here?
3. Are you able to view your camera here - https://webcamtests.com/
4. Generate Diagnostics